FAQ

Most frequent questions and answers

GENERAL

The Ring @ Orchard – 1 Claymore Drive (Next to So France, Opposite Claymore Connect)

Of course! Even in a group setting, coaches will take note of your level of experience and guide the beginners along the way. We even have special fundamentals classes for you to get comfortable. 

The coaches will teach the basics and ensure you get the techniques right from the start.

Come in comfortable workout attire and sports shoes. Bring along your boxing gloves and hand wraps if you have them but if not, no worries! We have community gloves you can borrow. Hand wraps and towels can be rented at @$2.
Take note: You won’t need your shoes for Muay Thai!

Yes! We have Junior Boxing classes available on Wednesdays and Fridays at 4.30 pm, as well as on Saturdays at 11 am. While we do not currently have Junior Muay Thai classes available, please let us know if you are interested!

Recommended for kids aged 8 to 12 years old.

Yes but always declare the injury first and let the coaches know about the injury and what type of movement affects you. Our Coaches will modify the exercise to prevent further injuries from happening.

Classes will be in a group setting unless you are opt-in for 1 on 1 PT Training sessions which can be purchased separately. Group classes are great! It allows you to build a special relationship with fellow members and coaches with similar interests.

Simply email info@thering.sg or drop us a message on Whatsapp with the following info:

  • Age
  • Boxing experience (if any)
  • Number of preferred training days a week (any specific days/timings)
  • Goal/aim

This will help us to match you with a coach most suitable for your training.

Alternatively, if you have a preferred coach, please let us know and we will do our best to make it happen. 

Membership

Yes! Sharing of credits is possible if you are a TR200 credit pack holder. Make sure the person you are sharing with has an account with “The Ring” app. Following this, get in touch with us to link them to your credit pack!

Pausing or extension of memberships is possible with valid reason (injury, travelling, etc.) and is assessed on a case-by-case basis. Send your request either via email to info@thering.sg or let us know via our Whatsapp chat so that we may assist!

class booking

6 hours. this is to ensure your credits don’t get deducted, our coaches can plan for the right number of members in the class and any available space can be given to the next person.

Don’t worry! Please follow the steps below to rectify your app

iPhone users

  • Check that your app is updated from the app store
  • Troubleshoot by logging out and logging back into your app
  •  If issues persist, try logging out, deleting the app, re-installing and logging back in to reset your app

Android users:

  • Close your app fully.
  • Go to your phone settings and select Apps.
  • Scroll down and select the icon for The Ring Boxing SG app
  • Clear your app cache and clear app data to reset the app

If the above fails to resolve your app issues, we are here to help! Call/ Whatsapp us @ +65 8922 1364 and our staff will be happy to assist you with booking your classes.

Please check your app and ensure you have TURNED ON notifications and news related to classes etc. If you are unable to do it, or unsure, our friendly community team will be happy to help! Just let us know and we will sort you out!

You will only get push notifications/deals with The Ring app. You may, however, use the same logins for your MindBody app and The Ring app.

Yes please – it’s how credits get deducted. It also helps our coaches plan for the right number of people in a class and/or identify if there are any newcomers etc.

Download our app and log in using the same credentials you used to purchase your package. You will be able to book & cancel classes from there!

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Towels are mandatory during workouts. If you forget to bring your own, you are able to rent one from us @ $2!

To support the gym’s capacity limits, the training space must be vacated before the next class. Please only use the gym space during the time you have booked the space

Please adhere to safe distancing measures when using the changeroom. Keep a maximum of 5 pax in change rooms at any given time. This is to ensure that we do not overcrowd the area!

Our Coaches will sanitize after each class, so don’t you worry! Sanitizers will be everywhere for you as well so do help us keep our space clean by sanitizing your area and equipment used! Don’t forget to sanitize hands before and after the gym!

Yes there will be Sparring and Partner Drills!

Please adhere to safe distancing instructions from our coaches during classes. A distance of 3m away from each person.

If you are feeling unwell do stay at home and see a doctor. Your safety is our priority!

Always get ready to scan the Safe Entry using TraceTogether token/app!

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The Ring App. Now available on Google Play  The App Store

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